SMS Terms of Service
Last Updated: December 12, 2024
Ram Ramirez Insurance Agency SMS Terms of Service
Program Description
By opting in to receive text messages from Ram Ramirez Insurance Agency, you consent to receive SMS messages including:
- Insurance quotes and policy information
- Appointment reminders and confirmations
- Policy renewal notifications and billing reminders
- Customer service updates and support
- Promotional offers and marketing messages about insurance products
- Educational content about insurance coverage
Message Frequency
Message frequency may vary. You may receive up to 4 messages per month, though frequency may increase during active quote processes or policy renewals.
Message and Data Rates
Message and data rates may apply. Standard messaging rates from your wireless carrier will apply to all SMS messages sent and received. Check with your carrier for details about your messaging plan.
Opt-Out Instructions
You can opt out of receiving text messages at any time by:
- Texting STOP to any message you receive from us
- Calling us at (512) 422-1635 or (512) 638-5818
- Emailing us at ram@ram-ramirezagency.com
After texting STOP, you will receive one final confirmation message, and then no further messages will be sent to your mobile number.
Help and Customer Support
For help or questions about our SMS program, you can:
- Text HELP to any message you receive from us
- Call us at (512) 422-1635 or (512) 638-5818
- Email us at ram@ram-ramirezagency.com
- Visit our office at 11615 Angus Rd Ste 210, Austin, TX 78759
Privacy and Data Sharing
Your phone number will not be shared with third parties for marketing or promotional purposes. We respect your privacy and will only use your mobile number to send you the messages you've consented to receive from Ram Ramirez Insurance Agency.
Your SMS opt-in information and consent will not be shared with any third parties for non-service-related purposes. However, we may share your personal data, including your SMS opt-in or consent status, with third parties that assist us in providing messaging services, such as platform providers, phone carriers, and other vendors involved in delivering text messages.
Supported Carriers
This service is available on most major wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Message delivery is subject to carrier limitations and may not be available in all areas.
Age Requirement
You must be 18 years of age or older to opt in to our SMS program, or have parental consent if under 18.
Changes to Terms
We reserve the right to modify these SMS Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued participation in our SMS program after changes constitutes acceptance of the new terms.
Contact Information
Ram Ramirez Insurance Agency
11615 Angus Rd Ste 210
Austin, TX 78759
Phone: (512) 422-1635 or (512) 638-5818
Email: ram@ram-ramirezagency.com
For our complete Privacy Policy, please visit: /privacy-policy
